Charlotte Northam

Meet Charlotte the Global Operations Director for urban and an EDI Board member for the STR Group, Charlotte is known for bringing passion and expertise to the table.

Starting with urban in April 2016 as a trainee consultant through hard work and dedication Charlotte was promoted into the role of Operations Director in 2022. Now as the leader for the whole of the urban brand, her focus is driving strategic initiatives and fostering diversity within the architecture and interior design global markets sectors.

Leading by example, Charlotte is dedicated to the urban team, encouraging them to achieve their goals and managing them through their own career development. In addition to this she is also a part of the senior leadership team for the STR group.  Charlottes expertise lies in high-level recruitment for architecture and interior design clients, focusing on elevating diversity and future female leaders.

Outside of work, Charlotte is passionate about fitness, running, weightlifting, and water sports. As a dedicated mother, she strives to be a strong female influence for her daughter. Charlotte is also urban’s resident vegan, enjoying cooking and baking food for the team to try!

Get in touch with Charlotte to find out more about the strategic hiring solutions urban can offer globally.



“Charlotte’s collaboration on a major diversity equity and inclusion effort in which we have been engaged. She has become a true partner in realizing this need for us. We saw the need to grow the senior leadership cohort of our practice and in doing so it provided a great opportunity to enhance the diversity of our senior leadership. Charlotte and I worked very closely to over the last two years to focus on strategic hires that increased gender balance, women of color and the ethnic diversity of our senior leadership. We have added close to twenty new staff to address these issues with the highest quality strategic hires I could have ever imagined. This is testament to the research, range and ability of Charlotte specifically and urban to understand deeply our needs and offer the highest quality candidates. This has been a remarkable effort that has transformed our practice and it would not have been possible or successful without Charlotte’s deep understanding and involvement.

I also appreciate Charlotte’s ongoing commitment and leadership to the Diversity, Equity and Inclusions efforts she is a part of thru urban. Charlottes commitment to DEI initiatives and the leadership she shares is infectious and we are thrilled to participate and follow Charlotte’s lead.”

Client at Ennead

“Charlotte is also committed to placing female and minority candidates within the architecture profession. Charlotte’s international experience allows her to relate to a diverse slate of candidates and firms and her innate sense of people and culture allows her to match people to their dream jobs.”


“Charlotte was very helpful and truly a pleasure to work with. She made finding the right fit as simple and efficient as possible. I look forward to working with her in the future and highly recommend her to anyone looking for a new position in the Architecture and Design industry.”



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